“Could you tell me a little bit about yourself?” This question is an ingredient in the secret sauce for true patient connections. The first step to what can be a perfectly choreographed dental dance.
First off, it’s the ultimate icebreaker, but most importantly it shows you’re interested in the human attached to the teeth. And it’s the first step to genuinely getting patients on board with the treatment they need.Lucky for you, we recently wrapped up a Chit-Chat event where Motivational Interviewing (MI) was a hot topic.
Among the brilliant minds sharing insights was Cassiana Tavares, a Portuguese psychologist and expert in patient communication. She generously shared her go-to list of 5 powerful, tried-and-tested questions she uses to unlock patient motivation – and now, they’re all yours.
Here’s a little classic with a twist for all you seasoned professionals: How many motivational interviews does it take to change a lightbulb? Only one, but the lightbulb really has to want to change.
Remember how we kind of collectively agreed that chewing gum is okay and can even have benefits? (The sugar-free kind only, obviously). Well, we might have to reconsider. It turns out there might be a new villain in town: microplastics making their way into saliva.
You’re going to want to clear your calendars! This is your invitation to unexpected chit-chats with high-performing oral care professionals.
The last week of July is now officially a Curiosity Chit-Chat Week. Throughout 4 events, 8 different experts will take you on a journey into the cutting edge of oral health. Get ready to connect, challenge your thinking, and experience a few "aha!" moments. Which one will you join?
